Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

1.1. Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, password, and phone number.
• Profile Information: Information you provide in your user profile, such as your profession, investment interests, and profile picture.
• Transaction Information: When you make a purchase, we collect payment information, billing address, and details about the products or services purchased.
• Communications: Information you provide when you contact our customer support, participate in surveys, or post content in our forums or community sections.
• Financial Information: If you connect your brokerage accounts or provide information about your investments, we collect this data to power our analytical tools and services.

1.2. Information We Collect Automatically

• Usage Data: Information about how you interact with our website and services, including which features you use, the pages you visit, and the actions you take.
• Device Information: Information about the device you use to access our services, including hardware model, operating system, unique device identifiers, and mobile network information.
• Location Information: General location information (e.g., country or city) derived from your IP address.
• Log Data: Information that web browsers, mobile devices, and servers typically provide, such as browser type, IP address, access times, pages requested, and referring website addresses.

1.3. Information from Third Parties

• Social Media: If you choose to link your StockPro account with a social media account, we may receive certain information from your social media provider, depending on your privacy settings.
• Financial Data Providers: Market data, security information, and other financial information from data providers that powers our tools and analytics.
• Business Partners: Information from business partners with whom we offer co-branded services or engage in joint marketing activities.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1. Providing and Improving Our Services

• Delivering the products, services, and features you request
• Processing transactions and sending related information, including confirmations and invoices
• Personalizing your experience and delivering content relevant to your interests
• Developing new products, services, and features
• Monitoring and analyzing trends, usage, and activities in connection with our services
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities

2.2. Communications

• Sending administrative messages, such as confirmation emails, technical notices, updates, and security alerts
• Providing customer support and responding to your comments, questions, and requests
• Sending promotional communications, such as providing information about new features, products, or services, if you have opted in to receive such communications
• Processing and delivering contest entries and rewards

2.3. Research and Development

• Conducting research and analysis to better understand how users access and use our services
• Testing new features and analyzing the effectiveness of our website design and functionality
• Developing and testing new products and services

3. How We Share Your Information

We may share your personal information in the following situations:

3.1. With Your Consent

We may share your information when you give us specific consent to do so.

3.2. Service Providers

We work with third-party service providers to help us operate, provide, improve, and market our services. These service providers have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Examples of service providers include payment processors, cloud hosting providers, email service providers, and analytics services.

3.3. Business Transfers

If StockPro is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

3.4. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.5. Protection of Rights and Safety

We may disclose your information to protect the rights, property, or safety of StockPro, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

4.1. Access and Update

You can access and update certain information about you from within your account settings, or by contacting us directly.

4.2. Data Portability

You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

4.3. Deletion

You can request deletion of your personal information. We will take reasonable steps to delete your information from our records, unless we are legally required to maintain certain information.

4.4. Restriction and Objection

You can request that we restrict processing of your personal information or object to the processing of your personal information.

4.5. Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

4.6. Exercising Your Rights

To exercise any of these rights, please contact us at privacy@oneshareinvestments.com. We will respond to your request within a reasonable timeframe.

5. Cookie Policy

StockPro uses cookies and similar tracking technologies to track activity on our website and hold certain information.

5.1. What Are Cookies

Cookies are small pieces of text sent to your web browser by a website you visit. They help us recognize your device and remember certain information about your visit, like your preferences and the pages you viewed.

5.2. Types of Cookies We Use

• Essential Cookies: These cookies are necessary for our website to function properly and cannot be switched off in our systems. They are usually only set in response to actions you take such as logging in, filling in forms, or setting your privacy preferences.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

5.3. Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

5.4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the service, deliver advertisements on and through the service, and so on.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage, and processing practices to update our physical, technical, and organizational security measures.

7. International Data Transfers

StockPro is based in the United States and the information we collect is governed by U.S. law. If you are accessing our services from outside the United States, please be aware that information collected through our services will be transferred to, processed, and stored in the United States.

By using our services, you acknowledge and consent to the transfer, processing, and storage of your information in the United States, where privacy laws may not be as comprehensive as those in your country of residence.

8. Children's Privacy

Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information of a child under 18, we will take steps to delete such information as quickly as possible.

If you believe that we might have any information from a child under 18, please contact us at privacy@oneshareinvestments.com.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@oneshareinvestments.com
• By phone: +1 (803) 530-5319
• By mail: 91379 Kirlin Plains, Hershelhaven, MT 26997, United States